STANDARD SHIPPING

Free Standard Shipping is offered via USPS, FedEx, and/or UPS and takes 3-12 business days, depending on location and product mix. If Free Standard Shipping is selected, orders will be processed and shipped within four business days.

In addition to Free Standard Shipping, we also offer 2-day and overnight expedited shipping options, which are presented during the checkout process.

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EXPEDITED SHIPPING: Orders are processed the same day Monday through Friday until 12 pm Pacific Time (PT). Expedited Shipping orders that are placed after 12 pm PT on Friday through Sunday will not ship until the following Monday. Non-confection orders may be shipped to PO Boxes.

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By making a purchase you are demonstrating a clear understanding that we are selling some products that contain CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any medical condition, Always consult with a medical professional when making any lifestyle changes for advisement on exercise, supplements, nutrition, or another advisement.  If you decide to purchase our products, you are purchasing these products with an understanding of the present status of CBD (cannabidiol) products.

Require Signatures:

For all orders over $150.00, we require a signature for delivery. Please be sure to use an address where someone will be available during the day to accept the shipment.

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A Note about USPS Packages: If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.

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If you have any questions about this shipping policy or need additional information, please contact us:
Please email: info@lokahileaf.com

If there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product, please see below for the expectations of an acceptable return (s)  and our Returns Process:
You may return, only products that are damaged, defective or unopened, unused, and re-sellable products, within 10 calendar days of shipment and proof of purchase reference number. It will be at the discretion of Lokahi Leaf LLC for a refund or product credit. If there is a problem with any product you receive, you must notify us within 48 hours of receiving the product.  In rare cases, we might offer a product credit if the situation is relevant. If we have agreed to refund or credit you for a product, we will reimburse the return shipping costs if the return is an error on part of Lokahi Leaf LLC. 
No RMA is needed and the customer is responsible for
return shipping costs.
If you have any questions about whether your product is eligible for Returns, please feel free to contact us: info@lokahileaf, com

We are not able to accept back any product that has been opened or used**
Returns Process:
Email us at
info@lokahileaf.com
The product must be received within the 10-day time from the tracking shipment delivery date. 
Return and Refund Policy; 10/27/2022 Updated